Privacy Statement
Effective Date: March 25th, 2024
Canadian Mail Master warmly welcomes you to our website, showcasing our commitment to your privacy and the secure handling of your personal information. Our dedication to safeguarding your privacy forms the foundation of our partnership with you as you navigate through our services.
Adhering to legal standards regarding privacy and data security is a cornerstone of our operations. Our team, including all employees and associates, is trained and committed to upholding data protection laws.
Engaging with our website and utilizing Canadian Mail Master services (collectively, the "Service") signifies your acknowledgment and consent to the processing of your data in accordance with this Privacy Statement.
The Service is brought to you by Canadian Mail Master who is the steward of your personal information under this Privacy Statement.
This document outlines the types of information we gather when you use our Services, how we use this information, and the precautions we take to protect it. This Privacy Statement complements our Terms and Conditions.
#Account Opening Data
Personal names and email addresses shared with us are protected as personal data under the terms of our Data Processing Agreement (DPA) and are used exclusively for service-related communications, such as service updates, security notices, account verification, password reset links, and account creation invitations.
#Data Collection Practices
Our principle is to collect the minimum amount of information necessary to ensure a private and anonymous user experience with our Service. We cannot access the contents of your communications or files.
Data collection is confined to:
Website Visits: We use analytics tools like Google Analytics.
Account Creation: Providing personal information is required to set up an account. We link your email to your account for various purposes including password recovery and notifications, based on your consent.
Account Activity: We log requests from your website or application to Canadian Mail Master, which can be managed in the account settings.
Metadata: We collect request metadata, accessible in the dashboard.
Service Use: Necessary for processing email requests to your Email Service.
Communications: Interactions with our team, such as support inquiries, are recorded for quality improvement purposes.
IP Logging: Permanent IP logs are not maintained, except temporarily to prevent abuse or fraud, or in cases of policy violations.
Payment Information: Payment processing is handled by third parties; we do not store your payment details but keep records of transaction confirmations.
#Cookie Use
Cookies, small text files stored by your browser, help us enhance site functionality and user experience. They are essential for authenticating and authorizing users on our dashboard. We may engage third-party services for better understanding site usage, without allowing them to use collected information except for our business improvement.
#Data Retention Policy
Upon account deletion, data is promptly removed from live servers. For active accounts, data is kept for 30 days. Deleted items like emails, templates, and services are permanently erased.
#Utilization of Data
We operate without on-site advertising. Your data is not shared except as described herein. We do not analyze private data.
#Users-of-Users Information
As a Canadian Mail Master user, if you process personal information of your end-users, you are responsible for its security and legality. Direct any personal information requests from your users to the respective Canadian Mail Master user managing their data.
#International Data Transfers
Using our service may involve transferring your personal information to the United States. For EU data, we ensure protection levels are adequate or use Standard Contractual Clauses for compliance.
#Third-Party Networks
Internet traffic passes through external networks not under our control. While these networks cannot access encrypted data, they may note your use of Canadian Mail Master.
#Data Subprocessors
Our service relies on various subprocessors for specific data processing tasks, each committed to not storing data beyond their processing scope. We never sell or rent out contact information.
#Data Disclosure
User data disclosure is limited to legally binding requests by competent authorities, with procedural safeguards in place to protect your information.
#Rights and Complaints
Users have rights to access, correct, delete, or port personal data, and to withdraw consent. We are dedicated to upholding these rights and encourage direct inquiries for prompt assistance.
#Amendments to This Privacy Statement
We reserve the right to update this statement periodically. Your continued use of the Service after updates signifies your agreement to the changes.